Medication Shipping. From Prescription to Your Door.
After your telehealth consultation, your prescription ships from a licensed partner pharmacy in discreet packaging with no clinic name. Compounded GLP-1 medications ship with insulated cold-pack handling. Delivery tracked the whole way.
Your Prescription, Securely Delivered.
Once your provider writes your prescription, the order routes to one of our licensed partner pharmacies. The pharmacy prepares your medication and ships it directly to the address you provided during intake, typically within a few business days.
For most medications, standard ground shipping is used. Compounded GLP-1 medications like semaglutide and tirzepatide require refrigeration, so those orders ship with insulated packaging and cold packs via expedited services to maintain temperature in transit.
You receive a tracking number when your package ships. Packaging is discreet, with no labeling that identifies the contents or the prescribing clinic.
Start Free ConsultationWe ship to most US states. State-specific limitations are reviewed and discussed with you during your consultation before any prescription is written.
Medications Delivered to Your Door
Different medications have different shipping requirements. Here is how we handle each category.
Compounded semaglutide and tirzepatide require refrigeration. These ship in insulated packaging with frozen cold packs via expedited services to maintain temperature for 48 to 72 hours.
View weight loss programSermorelin and other peptides typically require refrigeration. Same insulated cold-pack packaging and expedited shipping as GLP-1s, with full tracking and signature on delivery available.
View peptide therapiesSildenafil, tadalafil, and other oral ED medications ship via standard ground shipping in discreet packaging. No refrigeration required. Tracked the whole way to your door.
Learn moreFinasteride and topical minoxidil ship via standard ground shipping in discreet packaging. Subscription-style refills available so you never run out mid-treatment cycle.
Learn moreB12 and lipotropic injection kits ship in protective packaging with proper labeling, alcohol pads, and syringes. Step-by-step self-injection guide included with first shipment.
Learn moreNew to telehealth? See the full process from consultation through prescription to ongoing care. Same provider every visit, no rotating staff, no retelling your history.
See full processHow Temperature-Sensitive Medications Stay Safe in Transit
Compounded semaglutide, tirzepatide, and most peptides require refrigeration. Maintaining the correct temperature from pharmacy to your refrigerator is essential to medication safety and effectiveness. The packaging and shipping method matters, and licensed pharmacies follow strict USP <797> standards for handling sterile compounded medications.
Refrigerated medications ship in insulated containers with frozen cold packs designed to maintain temperature for 48 to 72 hours, well beyond standard shipping windows. These orders ship via overnight or two-day services, never standard ground.
When your package arrives, check that the cold pack still feels cool. Place the medication in your refrigerator within a few hours of delivery and follow the storage instructions on the label. If anything looks off, contact us before using the medication.
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Four Steps. From Consultation to Your Door.
Shipping FAQ
Common questions about how your medication moves from prescription to your door.
After your consultation, your prescription is reviewed and approved by your provider, then routed to one of our licensed partner pharmacies. The pharmacy prepares your order within 1 to 3 business days. Delivery typically takes another 2 to 5 business days depending on your location and the shipping method required. You receive a tracking number by email or SMS as soon as your order leaves the pharmacy.
Yes. Every medication shipped through Tactus Health requires a valid prescription from a licensed provider. Our process begins with a secure online intake and a telehealth consultation. No medication ships before a clinical evaluation, and your treatment is built around your health history and goals.
Yes. Outer packaging shows no clinic name, no medication name, and no indication of contents beyond standard shipping information. This protects your privacy at the doorstep, during transit, and at delivery.
Yes. A tracking link arrives by email or SMS as soon as your order ships from the pharmacy. You can monitor the package in real time and see the estimated delivery window. Most carriers also offer optional notifications at key milestones along the way.
Yes. Tactus Health works exclusively with state-licensed U.S. pharmacies that meet strict safety and quality standards. Compounded medications are prepared in pharmacies that comply with USP <797> standards for sterile compounding. No gray-market sources, no overseas shipping, no third-party fulfillment we cannot trace.
If your shipment is delayed beyond the expected window, damaged in transit, or contains the wrong item, contact our support team through your patient portal or by phone. We coordinate directly with the pharmacy to resolve the issue and arrange a replacement at no additional cost when warranted. Do not use medication that arrives damaged or that may have been exposed to temperature excursions.
Yes. Compounded GLP-1 medications and most peptides require refrigeration. These ship in insulated packaging with frozen cold packs designed to maintain temperature for 48 to 72 hours, and they ship via expedited services to minimize time in transit. Storage instructions are included with every refrigerated order. Refrigerate promptly on arrival.
Telehealth Shipping You Can Trust
Most telehealth companies hand you off to a pharmacy and disappear. We stay involved from consultation through delivery.
Free consultation. Same provider every visit. Medication delivered to your door.
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